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    Home»Entertainment»Customers experience Amazon Prime Video outage
    Entertainment

    Customers experience Amazon Prime Video outage

    Ariyanna Smith, DIBy Ariyanna Smith, DIAugust 15, 2019Updated:August 15, 2019No Comments2 Mins Read
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    Amazon Prime Video customers were frustrated after the streaming service was hit with a worldwide outage.

    What We Know:

    • The streaming site began having issues on August 14. Approximately 27,000 customers reported issues with the service according to the tracking website Down Detector.
    • Amazon addressed the issue with a statement on their website saying, “We are currently experiencing technical difficulties. Please return later for more information about Prime.”
    • Of course, people took to Twitter to vent about the outage.

    I’m on the phone with customer support for amazon prime video which is down & @hoodocomedy convinced me to ask them for a gift card or refund and is now saying things to me like ‘bring up how they didn’t pay taxes last year’ and ‘jeff bezos is rich’ while i’m on hold

    — nour (@NourHadidi) August 15, 2019

    So @amazon @PrimeVideo @primevideosport is down worldwide. I need amazon to immediately put our fears to rest and let us know the world isn’t ending. What is happening? #amazonprime #amazon #primevideo pic.twitter.com/3MECpoR5dx

    — The Uncrowned Prince (@princededwards) August 15, 2019

    Everyone complaining and Amazon prime down worldwide. Meanwhile at Amazon HQ: @PrimeVideo #AmazonPrime pic.twitter.com/X29Mm5sdUG

    — Silent Bills (@InksNstars) August 15, 2019

    Don’t worry, the issue appears to be resolved. Happy streaming!

    Amazon Amazon prime video Outage streaming
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    Ariyanna Smith, DI

    Digital News Intern, UnmutedCo. Black News Alerts University of North Carolina at Charlotte B.A. Communication Studies/Journalism 2021

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