BLK ALERTS

    Subscribe to Updates

    Get the latest creative news from FooBar about art, design and business.

    What's Hot

    Texas High School Postpones Graduation After Only 5 Seniors Meet Requirements

    May 29, 2023

    Say What Now? Quentin Tarantino Reportedly Paid $10,000 to Lick a Stripper’s Feet

    May 29, 2023

    Man Who Opened Emergency Door During South Korea Flight Allegedly Said He Felt Suffocated

    May 29, 2023
    Facebook Twitter Instagram
    Facebook Twitter Instagram Vimeo
    BLK ALERTS
    Subscribe Login
    • Home
    • Lifestyle
    • News
    • Crime
    • Entertainment
    • Opinion
    • Sports
    • Politics
    BLK ALERTS
    Home»News»National»Deaf Woman Denied Service At Jack In The Box
    National

    Deaf Woman Denied Service At Jack In The Box

    Diamond Jeune, DIBy Diamond Jeune, DISeptember 16, 2019Updated:September 17, 2019No Comments2 Mins Read
    Facebook Twitter Pinterest LinkedIn Tumblr WhatsApp VKontakte Email
    Share
    Facebook Twitter LinkedIn Pinterest Email

    On August 31st, a California woman was mocked and denied service at the local fast-food restaurant after she passed the drive-through speaker and went to the service window to place her order. 

    What We Know: 

    •  ReVae Arnaud-Jensen has been deaf her entire life but is able to read lips. As she tried to explain her condition and attempted to give her order, the employee working the drive-thru window reprimanded her.
    • Arnaud-Jensen’s son began recording the interaction between his mother and the employee because he wanted people to see what people with disabilities go through daily. 
    • In the video shared on her Facebook page, you can see Arnaud-Jensen saying she can’t hear and how the employee was discriminating her. The same video shows the employee telling Arnaud-Jensen to shut up and advising that he didn’t  care. 

    • At the end of the video, Arnaud-Jensen becomes emotional as she tries to order her food. That is when the Jack In The Box employee decided to mock her, laugh, and close the drive-thru window.
    • Arnaud-Jensen’s son said his mother refused to leave and waited two hours until she was served. In an interview with NBC News, he said, “It was my first time seeing an employee acting like that, and honestly I was very shocked. I felt pretty mad too, because deaf people very often get treated differently.”
    • After management at Jack In The Box viewed the video posted on Arnaud-Jensen’s Facebook page, they decided to fire the employee involved in the attack.
    • According to Yahoo Lifestyle, Jack In The Box issued a statement after the incident. “We have been informed of the incident that took place between an employee and hearing-impaired guest, in the drive-thru at a Campbell, CA restaurant on August 31st. We do not tolerate the mistreatment of any customers and expect employees to follow all training procedures, be respectful, courteous and accommodating to all guests. After a thorough investigation of the incident and direct contact with the local franchise owner, we understand the employee in the video has been terminated.”

    Arnaud-Jensen said in an interview with NBC Bay Area that she intends to sue. She also adds, “It’s not only training … You need that depth of knowledge of deaf culture to fully understand the needs.”

    Discrimination Hearing Impairment Jack In The Box NBC News ReVae Arnaud-Jensen Yahoo Lifestyle
    Share. Facebook Twitter Pinterest LinkedIn Tumblr WhatsApp Email
    Previous ArticleRapper Kurupt Rushed to Hospital
    Next Article Former USC Gynecologist Surrenders Medical License
    Diamond Jeune, DI

    Diamond Jeune is a Digital Intern at Black News Alerts.

    Related Posts

    Mayor Eric Adams Signs Bill Outlawing Weight Discrimination in New York City

    May 28, 2023

    Breaking: Carmelo Anthony Announces Decision On NBA Career

    May 22, 2023

    Black Icon Harry Belafonte dead at 96

    April 25, 2023

    Jonathan Majors & Manager Entertainment 360 Part Ways

    April 17, 2023
    Our Picks

    2023 GRADS: Aoki Lee Simmons Graduates From Harvard With A Double Major, Heaven Hart’s Comedic Salutatorian Speech, Bronny James’ Parents Get Emotional

    May 28, 2023

    Blue Ivy Hits Epic 8-Counts During Beyoncé’s Renaissance World Tour In Paris

    May 27, 2023

    Summer Walker Opens Up About Dating Lil ‘Big’ Meech, Co-Parenting With London & Reveals Daughter Bubbles’ Real Name On ‘Caresha Please’

    May 27, 2023

    Raz B’s Family Speaks Out After Singer Is Placed on 72-Hour Hold Following Alarming Video

    May 26, 2023
    • Facebook
    • Twitter
    • Pinterest
    • Instagram
    • YouTube
    • Vimeo
    Don't Miss
    Entertainment

    Texas High School Postpones Graduation After Only 5 Seniors Meet Requirements

    By LoveBScott.comMay 29, 20230

    Say What Now? Quentin Tarantino Reportedly Paid $10,000 to Lick a Stripper’s Feet

    May 29, 2023

    Man Who Opened Emergency Door During South Korea Flight Allegedly Said He Felt Suffocated

    May 29, 2023

    So Sad: One Teenager Dead, Another Injured After Shooting at Atlanta High School

    May 29, 2023

    Subscribe to Updates

    Get the latest creative news from BLK ALERTS about our community.

    About Us
    About Us

    Your source for all things BLACK. BLKALERTS is crafted specifically for humans of the Brown and Black experience. The BLKALERTS app is available in all app stores.

    We're accepting new partnerships right now.

    Email Us: connect@blkalerts.com
    Contact: +1-929-251-6500

    Our Picks

    NBA Draft and More Trade News

    November 19, 2020
    Facebook Twitter Instagram Pinterest
    • Home
    • News
    • Entertainment
    • Politics
    • Crime
    • Sports
    • Careers
    © 2023 BLKALERTS is part of Urban Newsroom. Powered by UNMUTED NETWORKS.

    Type above and press Enter to search. Press Esc to cancel.

    Sign In or Register

    Welcome Back!

    Login to your account below.

    Lost password?